United Arab Emirates: Dubai Police Force Commander-in-Chief and Lieutenant General Abdullah Khalifa Al Marri has recently paid a visit to the Al Muraqqabat Police Station to conduct a detailed inspection of the facility on Saturday, 25 February 2023.
According to the reports, Dubai Police officials have shared the news through the official social media handle and stated that, During an inspection visit to Al Muraqqabat Police Station, Lieutenant General Abdullah Khalifa Al Marri, the Commander-in-chief of Dubai Police, encouraged staff members to maintain excellence in delivering and developing services provided to the community members.
In addition, Lieutenant General Al Marri reviewed the workflow and called upon staff members to fulfil their job requirements in a timely and accurate manner to ensure smooth functionality in the police station and enhance their roles in performing their duties with responsibility.
Furthermore, he also stressed streamlining customers’ transactions and improving business quality and performance to upgrade work standards to the highest levels.
Lt. Gen. Al-Marri was accompanied by H.E Maj. Gen. Expert Khalil Ibrahim Al Mansoori. Assistant Commander for the Criminal Investigation Affairs; H.E Maj. Gen Ali Ghanim, Director of Al Muraqqabat Police Station; Dr Maj. Gen. Adel Al Suwaidi, Director of Jebel Ali Police Station and Chairman of the Board of Directors of Police Stations; Dr Brig. Saleh Al Hamrani, Deputy Director of the General Department for Excellence and Pioneering, and several officers and employees.
During the inspection, Al Marri reviewed the Station’s strategic indicators, namely the average response time for emergencies indicator in 2022, which was 1.54 minutes, while the target was two minutes.
He also reviewed the statistics of the Customers Happiness Centre at Al Muraqqabat Police Station, where the live metre of customers’ happiness was 98.9% in the year 2022. Furthermore, the annual inspection report showed that 100% of the employees were involved in training programmes last year.